Orchid Collab
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Key Benefits
Simplicity & Ease
- Simple and single web interface that integrates Teams telephony services, Orchid SBC, and PBX systems.
- Reduces complexity, no need to learn PowerShell or APIs for provisioning of telephony services
- Automated Provisioning of SBC, SIP PSTN Trunks, Teams DR Trunks, Security, and routing policies
Flexibility & Agility
- Flexible deployment options - Enterprise deployment, Service Provider deployment, or Enterprise Voice as a Service (EVaaS)
- Allows enterprises to keep their existing Service Provider contracts when they move to Teams (BYOC)
- Allows operators to quickly qualify their connectivity for inclusion into programs like MS-Teams Operator Connect and Zoom Provider Exchange
Efficiency & Versatility
- Independent of SBCs - can integrate with other SBC brands
- Has multi-tenancy built-in
- Hierarchical management and workflow of entities - Service Provider workflow, Reseller/Partner workflow, and Enterprise/Tenant workflow with role-based access management
Low Barrier To Entry
- Teams Direct Routing and Zoom Phone premise peering offer the greatest flexibility and low barrier to entry for Service Providers to connect to these services – with a certified Orchid Link SBC and Orchid Collab offered as services, this makes an off-the-shelf solution that can be deployed instantly
Value Proposition
Enterprises And SMBs
Can use this to integrate their own SIP Trunk provider to MS-Teams Direct Routing or Zoom Phone Premise Peering and add/activate users using a simple and intuitive GUI.
Value Added Service Providers And MSPs
Can onboard new enterprise customers seamlessly and let them start using the service within minutes.
Enterprise Service Providers
Service Providers can easily offer SIP trunk connectivity to their enterprise customers who have MS-Teams or Zoom Phone as their chosen telephony service, and they can also bring their resellers and distributors onboard the platform
Orchid Collab As A Service (Link2teams)
Link2teams is a Direct Routing / Carrier Peering offered as a service by Cataleya. It is Cataleya’s multitenant cloud service to connect MS Teams and Zoom Phone users to PBXs or SIP Trunks — that includes Orchid Cloud SBCaaS, currently available across 3 global regions in 7 locations worldwide
- Link2teams obviates the need to use and manage an SBC and alleviates the pain of complexity owing to secure connectivity to MS Teams / Zoom.
- Enterprises can subscribe to the cloud service with user-based monthly pricing and get a simplified procedure to get their business communication running in minutes instead of days. They can also monitor their operations with the Link2teams portal with service analytics and QoS data for the calls made/received.
Note: The SBC is yet to be certified for Zoom Phone Carrier Peering.
User Options
SBC Provider
SBC Provider can provision SBCs, define capacity constraints, create one or more Service Providers, and assign them one or more SBCs. SBC Provider can enforce usage capacity limits like maximum Resellers, Maximum Enterprises, and subscribers a Service Provider can onboard. SBC Provider charges a Service Provider for the number of subscribers based on services and invoices Service Provider for resellers/enterprises/users
onboarded.
Enterprises
Enterprises are the end-users of Orchid Collab, and most of the service automation is built to make their lives easy. Upon login, they are offered a wizard for the requested service that would guide them to configure services like MS-Direct Routing or Zoom Phone Premise Peering between the enterprise and their Carrier. They can also integrate these services with their PBX, and provision users on these platforms, all with a click of a button. They can then continue to monitor and self-care for their side of operations.
Service Provider
Service Providers are mostly value-added resellers that can offer Orchid Collab as a service to enterprises/resellers at a marked-up price, provision numbers, the required services, and the number of subscribers for the enterprise/resellers. Service Provider can choose to have resellers, or they can directly sell to the enterprises.
Reseller
Resellers can offer Orchid Collab as a service to enterprises on behalf of a Service Provider at a marked-up price, provision numbers, the required services, and the number of subscribers for the enterprise.
Why Should People Choose Orchid Collab?
- Cataleya meets the requirements of Operator Connect / BYOC for enterprises perfectly with its Orchid
- Collab automation portal and Orchid Link SBC to provide robust and high security voice communication.
- What’s more, all these come with unparalleled service analytics embedded, with the added capability of QoS Analytics in a carrier-grade SBC that packs a punch.
