Application Enablement
API-Based Services
Allows developers to integrate voice, video, and messaging capabilities into their apps and services using APIs, turning your infrastructure into a platform. Orchid Link features a sophisticated Service Management Framework and HTTP REST API support to fast-track application development. Additionally, Orchid supports Call Control Events as APIs for external applications to dictate call flows real-time.
Rich Communication Services (RCS)
- Advanced Messaging: Beyond just text, allows users to send files, images, videos, and location.
- Chatbots & Business Integration: Enables businesses to integrate with the RCS platform, allowing them to deploy chatbots for customer interaction.
Application Enablement: WebVoice Composite Service (TTS)
API execution flow:
- 1. Conversion of given text to voice (wavfiles) using Amazon Polly or Voice RSS
- 2. Place a call to the given telephone number, using Routing policies to select preferred trunk
- 3. Play the wavfile to the connected user
Application Enablement: WebVoice Composite Service (Bulk Announcements)
API execution flow:
- 1. Retrieve the specified announcement file from storage
- 2. Place a call to each given telephone number, using Routing policies to select preferred trunks
- 3. Play the wavfile to each connected user
