The voice communications ecosystem has become a complex space where the number of servers and function controllers keeps multiplying. As communications evolve, compatibility requirements between old and legacy add another layer of complexity. The market trend is moving towards the virtualisation and being able to cope with the increasing number of applications to manage the operations. As each application/appliance has their own GUI, training becomes an expensive burden and creates a steep learning curve for the staff dealing with all the requirements. The ideal will be a single equipment capable all the multiple functions, while offering the same GUI and user experience.