Enhancing quality of service on IPX-enabled networks

Smart IPX has deployed Orchid One to support its Platform as a Service (PaaS) offering.

UK-based SmartIPX offers managed services and White Label Network Operation Centre (NOC) solutions. In operating an outsourcing model it is critical that the services it offers are reliable and robust.

SmartIPX operates a Platform as a Service (PaaS) offering for MVNO and Wholesale Voice Transit customers with a focus on helping service providers deliver exceptional customer
experience. Its customers depend on SmartIPX to be fault-free and offer a quality of service (QoS) and quality of experience (QoE) that more than matches expectations. Its relationship with customers and reputation rely on it.

To ensure it can deliver the network performance customers require, SmartIPX needed network infrastructure that could deliver end-to-end QoS and QoE while giving it the tools to proactively monitor network performance. It saw that the simplest and most effective way to do this was to adopt Cataleya’s Orchid One network session and application manager and offer customers infrastructure that goes beyond IPX in terms of QoS and QoE.

By deploying Orchid One, SmartIPX gains the functionality of an SBC with increased control, intelligence and real-time automation to deliver the best possible customer experience.